Computer Support Technician Employment Opportunity

Purpose: This position maintains, analyzes, troubleshoots, and repairs computer systems, hardware, networking and peripherals in-house and on-site for multiple clients. A certain degree of creativity and latitude is required.

Essential Duties:
• Technical support and troubleshooting
  (in-house, on-site, and via telephone)
• Communicating and meeting with clients regarding computer sales and support projects (in-house and at client locations)
• Documenting, maintaining, upgrading and replacing hardware and software systems
• Supporting and maintaining user account information including rights, security and systems groups
• Assisting with general office management
  (including answering phones, inventory, sales, etc.)
• Maintaining service logs/database
• Learning additional technical support skills
• Researching new products and technologies

Qualifications:
• Experience with PC repair & troubleshooting.
• Outgoing and friendly personality.
• Comprehensive knowledge of Microsoft Windows XP.
• Comprehensive networking skills.
• Exceptional attention to detail.
• Experience with Microsoft Office.
• Experience with Internet applications.
• Professional communication skills.
• Knowledge of Internet and Microsoft Windows file formats.
• Reliable, self-insured vehicle.
  (reimbursements for mileage are paid quarterly)
• Excellent organizational skills.

This position requires lifting and carrying equipment weighing up to 50 pounds as well as physical demands such as kneeling, walking and crouching. Computer systems that need to be maintained may contain explicit adult subject matter.

Location: Minneapolis, MN.
(5 miles north of the Mall of America)

Hours: Full-Time, 9:30am - 5:00pm, Monday - Friday.
(occasional evening & weekend hours may be required)

Compensation: $13 - $20 per hour based on qualifications.

Full-Time Employee Benefits:
• Paid Personal/Vacation Time
• Health Insurance (100% Paid Premium for Employee)
• Dental Insurance (100% Paid Premium for Employee)

To inquire about this specific employment opportunity, complete the form below.

Please be sure you meet or exceed the qualifications above before continuing.

What's your name?


What's your e-mail address?


Where did you hear that we were hiring?
- - - craigslist Facebook Lavender Magazine OutFront Minnesota Star Tribune Brown College Normandale College MN Daily Mpls Comm & Tech College Univ. of MN - GLBT Programs Univ. of MN - IT Career Services Univ. of MN - Job Center Univ. of MN - QSCC Univ. of St. Thomas Other posting Referred by friend Just surfed in

Tell us a little bit about yourself and why are you interested in this particular position at DeskTech.


Why are you currently seeking employment?


What may separate you from other candidates for this position?


Please indicate your desired hourly wage:


Are you more familiar with PCs or Apple computers?
- - - Windows based (PC) Mac OS based (Apple)

How much technical support experience do you have?
- - - None Less than 1 year 1 to 2 years 2+ years 3+ years 4+ years

Do you have a reliable, self-insured vehicle for on-site support and running other errands?
- - - Yes No

This is a full-time position, 9:30am - 5:00pm, Monday - Friday. Please verify your availability:
- - - Available 9:30am - 5pm, additional hours aren't a problem Available 9:30am - 5pm, additional hours may be a problem Other hours (mention availability in final question box)

Are you more interested in certain duties or tasks related to this position than others? If so, which and why?


Be sure to send your résumé to info@desktech.com on the same day you complete this form.

Please do not call regarding employment opportunities.